Question 1

What happens during my first pickup and delivery?

Accepted Answer

You will receive an email explaining your first pickup and delivery. Additionally, we'll call you within 24-hours of signing up to answer all your questions.

Question 2

How does laundry pick up and delivery work?

Accepted Answer

Sign up and choose your plan. We deliver your Skip bags and schedule your first pickup. Fill your bag, leave it at your door on your scheduled day, and our driver picks it up for free. Your fresh, folded clothes are delivered back the next-day. It repeats automatically every week.

Question 3

Is laundry pickup and delivery really free?

Accepted Answer

Yes. No hidden fees, no delivery charges, no surprises. Free pickup, free delivery, every single week. Just clean laundry.

Question 4

What do I use for my very first pickup before my Skip bags arrive?

Accepted Answer

For your very first pickup, just use a regular-sized kitchen trash bag. We'll wash, fold, and return your laundry ready to put away the next day inside your brand-new, official Skip bags. From that point forward, you'll use your official Skip bags every week.

Question 5

How much laundry fits inside a standard Skip bag?

Accepted Answer

Our standard Skip bag comfortably holds about a full basket of clothes. You can easily fit 3-4 pairs of jeans or shorts, 10-12 shirts, t-shirts, or tanks, 2 large bath towels, and a week's worth of gym clothes, socks, underwear, and washcloths. Just fill the bag, cinch the top, and leave it at your door. We handle the rest.

Question 6

Which neighborhoods do you serve?

Accepted Answer

Downtown Jersey City, Edgewater, Hoboken, Fort Lee, Palisades Park, Summit NJ, Tribeca NYC, Westfield NJ and Weehawken (Waterfront/Port Imperial).

Question 7

Do you pick up from apartments?

Accepted Answer

Yes! We pick up from houses, condos, and apartments across all our service zones. For apartments we ask that you leave your bag in your building mail room or with concierge.

Question 8

What if I'm not home during pickup or delivery?

Accepted Answer

No problem. Leave your laundry in a designated spot for pickup. For delivery, we follow your specified safe drop-off instructions and send a confirmation photo when your bag is back. We deliver in the evenings, which increases the likelihood of our clients being home during delivery.

Question 9

Isn't this a bit much for laundry service?

Accepted Answer

Some people actually enjoy doing laundry. It's relaxing for them. That's great. You don't have to be one of them. Using Skip isn't laziness, it's a clear-eyed choice about where your energy goes. Nobody questions why you use a dishwasher instead of hand-washing every dish. This is the same call. You have things that matter more. Laundry doesn't have to be one of them.

Make LaundrySomeone Else'sProblem.

Make Laundry
Someone Else's
Problem.